We carefully package every order, but accidents happen during shipping. If your crystal arrives damaged, contact us immediately (with in 24 hrs) at relax@infinityenergyspa.com with your order number and photos.

Definitely! Call us at (843) 771-1111 or email relax@infinityenergyspa.com to discuss what you're looking for. We can set aside specific pieces or recommend options based on your needs.

Every single crystal in our shop is 100% authentic and natural. We personally source each piece from trusted suppliers who share our commitment to quality and ethics.

Due to the personal and energetic nature of crystals, all crystal purchases are final sale. We cannot offer exchanges.

Orders typically ship within 1-2 business days from the date they are placed via USPS Priority or UPS Ground shipping. Our team works hard to get your crystals to you quickly because we know you're excited to start your healing journey!